Simplafy
✓Simplafy Health · free trial · no card

Make your clinic routine light and predictable.

An AI agent that schedules, confirms and reschedules over WhatsApp, 24/7. Your team focuses on care.

No credit card Cancel anytime LGPD · CFM 2.454/2026
C
Dr. Marina's Clinic
online · replies in seconds
Hi, I'd like to book with Dr. Marina next week 🙏09:41
Message
AI booked · May 15 · 10 AM
One agent at the center of it all

One agent. Two experiences.

Patients chat to get care. You chat to run the clinic. It's the same agent, on WhatsApp — no system to open.

fy
Your agent
online now
Message…
Works on WhatsApp Telegram
The routine nobody wanted

Six pains that eat your schedule every day.

They are the same in a solo practice, in a clinic with 3 specialties or in a group with 5 locations. We have seen them all.

No-shows without notice
up to 30%
typical no-show rate

15 to 30% of patients vanish on the day — lost revenue, open slots, a waiting line that moves badly.

Front desk on the phone
3h/day
calling and reminding

The receptionist spends the afternoon confirming appointments on WhatsApp instead of caring for the people in the waiting room.

Messages after hours
5 PM–9 AM
unanswered

A patient writes at 10 PM on a Sunday. The reply comes Monday morning — if nobody forgets.

Chaotic rescheduling
0 fit-ins
automatic today

A last-minute cancellation leaves an empty slot that is hard to fill without someone calling people one by one.

Repeated questions
10+/day
identical questions

Exam prep, address, self-pay price — the same 10 questions, every day.

Scattered data
3 places
to look at

Schedule in one system, WhatsApp on a phone, a spreadsheet on the side. No view of occupancy.

Before
Overloaded receptionist, 25% no-shows, patients left without a reply over the weekend.
After
10% no-shows · replies in seconds · team taking care of people.
Clinic receptionist personally helping an elderly patient at the front desk, while the phone beside them shows WhatsApp conversations being handled by the agent.

While the agent handles WhatsApp

Your team goes back to caring for the person in front of them.

Nobody has to choose between answering messages and helping the patient at the front desk. The agent handles booking, confirmation and questions on its own — so reception is free to do what only people can do.

How it works

Three steps to a light clinic routine.

Nothing to install. No need to switch systems. Connect WhatsApp and within hours the AI is talking to your patients.

01

Instant service

24h · 7 days

Patients get in touch by text or voice message and receive answers with your clinic's context, without depending on the front desk.

🎙️ audio · 0:08
Got it. The doctor has Tuesday at 10 AM or Thursday at 2 PM.
transcription + clinic context
02

Frictionless scheduling

90s to reschedule

Simplafy finds the best time, confirms attendance, sends personalized reminders and updates the schedule in seconds.

15 · Tuesday · May
09:00Vinicius G.
10:00Ana C.new
11:00—
14:00Pedro M.
03

Team focused on care

3× more human time

Rescheduling, fit-ins and repetitive questions are left to the AI. The team works where the human touch makes a difference.

Today · team
all caught up
47
AI
8
Front desk
3
Nursing
AI resolved 85% · humans for what matters
What you get

Everything to manage the schedule — and nothing to get in the way of care.

AI agent
The brain of your front desk.
  • ✓24/7 service via WhatsApp, text or voice
  • ✓Transcribes voice messages and understands the context of the conversation
  • ✓Up to 7 languages: PT, EN, ES, FR, IT, DE, JP
  • ✓Tone adapts to your clinic's identity
  • ✓Never makes a diagnosis or prescription
Does the doctor accept Unimed insurance?
Yes — Unimed, Amil and SulAmérica. The first appointment needs prior authorization up to 48h ahead. Want me to open the calendar?
automatic lookup in the knowledge base
Results

The numbers your schedule will tell in 90 days.

90s
to reschedule
From cancellation to the new time confirmed
3×
more human time
Team focuses on in-person care
24/7
availability
Patients served at any hour, any day
Who it is for

Three realities. You'll recognize yourself in one of them.

Pricing

The complete agent from R$ 49/month.

Price per clinic, with unlimited healthcare professionals — we do not charge per professional. 10 free days, no card.

Security and compliance

Built for Brazilian healthcare. LGPD and CFM in the DNA.

CFM Resolution 2.454/2026 regulates the use of AI in medicine. Simplafy was designed from day one to operate within these rules.

Servers within Brazilian territory
🛡️
LGPD by default
Patient data in an environment isolated per organization. Recorded consent, right to be forgotten and portability guaranteed.
⚕
Compliant with CFM 2.454/2026
The AI schedules, confirms and answers — it never diagnoses, prescribes or replaces a medical act. Technical responsibility remains with the professional.
🔐
Encryption in transit and at rest
TLS 1.3 in transport, AES-256 on disk. Encrypted backups in Brazilian regions. Secrets in a dedicated vault.
⊘
Isolation per organization
Knowledge base, conversations and schedules never cross between accounts. Semantic search restricted to the tenant. Zero cross-leakage.
≡
Logs and auditing
Every message, appointment and team action is recorded with timestamp, author and context. Exportable on request.
→
Never makes a diagnosis
For any clinical question, the AI refers the patient to a human professional. Emergency messages are escalated immediately.
Frequently asked questions

We answer you the way the AI answers your patients.

Didn't find your question? Message us on WhatsApp — we reply within minutes.

Never. The agent handles operations — it schedules, confirms, reschedules and answers about prices, insurance, address and prep instructions. Clinical questions go straight to a human professional. It is architecture, not configuration, in line with CFM 2.454/2026.
The number is always yours. On all plans, the agent can mirror your personal account via QR Code. On the Equipe and Pro plans, the official Meta connection is included: mirroring your Business account (the app stays on your phone) or on an account dedicated to the agent. If you leave, the number goes with you.
Between 20 minutes and 2 hours, on your own with the setup assistant. If you prefer, our team does the onboarding with you and sets up your schedule, protocols, prices and insurance plans for you to approve.
The AI transcribes audio automatically (PT, EN, ES, FR, IT, DE and JP) and replies by text or audio — audio is the rule in healthcare, not the exception.
Yes. The same account patients use to talk to the AI, your team uses to command the AI. "Block tomorrow", "Move Carlos from 3 PM to 5 PM", "How many fit-ins do I have this week?" — all by message. No separate app, no computer login.
Everything is encrypted (TLS 1.3 in transit, AES-256 at rest), servers in Brazil, isolation per organization and team access logged. LGPD by design — patient data never crosses between clinics.
The schedule is native, so it does not depend on any medical records system. Google Calendar syncs both ways. Integration with a specific medical records system is handled case by case, on the Pro plan.
No, and we do not ask for a card. You get 10 days using every feature. At the end, if you want to continue, you choose a plan; if not, just do nothing.
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