Contact

There are three ways to reach us. They all work.

Average response time during business hours: under 12 minutes. WhatsApp tends to be faster.

Talk to Fy, our customer agent — Mon to Fri, 9 AM to 7 PM. Outside those hours, she schedules a conversation with a human.

[email protected] — Fy receives it and forwards it to sales, partnerships, press or support. Reply within 1 hour.

To talk right now

+55 61 93618-1218 — short queue, human team, no maze-like phone menu. Business hours.

Form

Tell us what you need. We will route you to the right person.

Your message goes straight to our team’s inbox. Reply within 12 min during business hours. Outside them, the next business morning.

Online now

Opening hours

Mon — Fri9 AM — 7 PM
Saturday10 AM — 2 PM
Sunday / holidaysClosed

Support for customers in production runs 24/7 through the Hub.

Looking for something specific?

Office

Brasília. Drop by for a coffee.

Address

SAUS Quadra 4, Bloco A, Sala 513
Asa Sul · Brasília · DF · 70070-938

CNPJ

41.209.892/0001-12

Legal name

SIMPLAFY LTDA

Open in Maps Book a visit

Simplafy HQ

SAUS Q4 · Asa Sul · Brasília